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Small Dog Electronics : Products & Services

Small Dog Electronics is an online store that offers an amazing selection of brand new and refurbished Apple products such as Macs and iPods. Small Dog Electronics also sells products for Apple computers and iPods such as games, memory, networking, security, and accessories.

Small Dog Electronics has multiple shopping categories:

Small Dog Electronics : Company Background

The Small Dog Electronics company is one of the largest Apple retailers in North America and both company and online store were created in 1995. The President of Small Dog Electronics is Mr. Don Mayer and the Small Dog Electronics company was incorporated in 1998.

Small Dog Electronics contact information:

  • 100 Dorset St, South Burlington, VT 05403
  • Phone Number: 800-511-6227
  • Fax: 802-496-6257
  • Email is available on website
Small Dog Electronics : Customer Feedback & Reviews

Customer reviews for Small Dog Electronics are mixed with customers either loving or hating them.

Positive customer reviews commented on:

  • Good prices
  • Quick delivery
  • Large selection

Negative customer reviews commented on:

  • Bad and rude customer service
  • False advertising
  • One customer stated that their order did not work

Some customer reviews were:

"This seller has good prices, but doesn't seem to care about the customer."

"They had a brand new, NOT refurbished, 3rd gen ipod nano in her chosen color for a lot less than anywhere else I had seen.  She decided to buy it and we were DELIGHTED to be given free shipping."

"The product arrived quickly & as adverstised. They offered a great value & delivered as promised."

Small Dog Electronics : Business Credibility & Trustworthiness

Small Dog Electronics is accredited with the Better Business Bureau and has a BBB rating of "A+". They have been accredited with the Better Business Bureau since February 26th 1997. Over the last three years, there has been 2 complaints filed against Small Dog Electronics with the Better Business Bureau; all the complaints have been closed to the Better Business Bureau’s satisfaction.

The complaints filed against Small Dog Electronics were:

  • 1 complaint was due to advertising/sales Issues
  • 1 complaint was due to problems with product/service
Small Dog Electronics : Website Popularity & Google Ranking

Small Dog Electronics website popularity:

  • Small Dog Electronics has a worldwide Alexa traffic rating of 268,619 out of 30 million websites.
  • Small Dog Electronics has an American Alexa traffic rating of 47520
  • Small Dog Electronics has a Google pagerank of five out of ten.
  • The Small Dog Electronics site receives around 5587 unique visitors daily, which account for 10,475 daily page views. 
  • About 79% of the visitors to the Small Dog Electronics site are American.
Small Dog Electronics : Social Media Presence

Small Dog Electronics social media presence:

  • Small Dog Electronics can be followed on Facebook; they have 4883 likes on Facebook and have 54 people talking about them. Small Dog Electronics updates their Facebook page daily.
  • Small Dog Electronics can be followed on Twitter; they have 4290 followers on Twitter and have posted 4231 tweets. Small Dog Electronics tweets usually everyday.
  • Small Dog Electronics offers an email mailing list that customers can sign up for to keep up to date with all their great sales and new products. 
  • Small Dog Electronics is on YouTube; they have uploaded 80 videos and have 1035 subscribers
  • Small Dog Electronics is on Flickr
  • Small Dog Electronics is on Google Plus; they have 117 pluses
  • Small Dog Electronics has a blog customers can follow; they usually update their blog once a week
Small Dog Electronics : Website Security & Safety

Small Dog Electronics is protected by TrustWave and uses an industry standard SSL certificate to encrypt their customers’ private information to help keep it safe from identity theft. Google Safe Browsing lists the Small Dog Electronics site as "not suspicious" and states that no malicious software or suspicious content has been detected or hosted on it in the last ninety days. The Google safe browsing page for Small Dog Electronics can be viewed here.

Small Dog Electronics : Pricing & Packages

Small Dog Electronics offers very competitive prices on all their products. In a price comparison of three products, Small Dog Electronics was more expensive on one product and the same price on two products than their leading competitors were.

iPad with Retina Display (4th Gen) 16GB Wi-Fi - White

  • Small Dog Electronics: $499.99
  • Leading competitor: $499.99

SteelSeries QcK Mouse Pad - Medal of Honor Edition

  • Small Dog Electronics: $19.99
  • Leading competitor: $14.97

Canon PowerShot A3400 16 Megapixel Compact Camera - Silver

  • Small Dog Electronics: $159.99
  • Leading competitor: $159.99
Small Dog Electronics : Shipping Rates & Policies

Small Dog Electronics shipping rates and policies:

  • Small Dog Electronics ships within the United States and numerous international locations
  • Small Dog Electronics occasionally offers free shipping.
  • Small Dog Electronics does ship to both PO boxes and APO/FPO addresses.
  • Small Dog Electronics ships most products within the 1-10 business days after the order is placed.
  • Orders are sent via UPS or USPS
  • American and international shipping costs and options are available at checkout.
Small Dog Electronics : Payment Methods Accepted

Small Dog Electronics accepts numerous payment options. They accept:

  • MasterCard
  • Visa
  • American Express,
  • Discover Card
  • PayPal
  • Bill Me Later
  • Wire Transfer
  • Personal or Cashier Check
  • Money Orders
  • Lease (only for products over $1000)

Small Dog Electronics does not accept any other online payment method like Google Checkout or Amazon Payments. International customers must pay with USD.

Small Dog Electronics : Returns, Refunds & Exchange Policy

Small Dog Electronics return and refund policy

  • Small Dog Electronics offers a 15 day return policy
  • All returns must be in new unused condition and include all original packaging, paperwork and have all tags still attached.
  • Shipping costs are non-refundable.
  • Customers are responsible for return shipping costs, unless the item is being returned due to manufacturers defect or Small Dog Electronics' error.
  • All returns are subject to a 5% re-stocking fee

How to make a return:

  • Customers must contact Small Dog Electronics' customer service to obtain a RMA number.
  • Small Dog Electronics' customer service can be contacted at: 800-511-6227
  • The RMA number should be printed clearly on the outside of the package.

Returns should be sent to:

1673 Main Street
Waitsfield, VT 05673

Small Dog Electronics : Product images & screenshots
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